Privacy policy.

PRIVACY POLICY
Effective Date: 23 April 2025

Central Coast Training (ABN [Insert ABN]) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, disclose, and store your personal data, and how we comply with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also ensures compliance with the standards required by our training partner, Halo Nation Training Pty Ltd (RTO 32485).

1. WHAT INFORMATION WE COLLECT
We may collect the following types of personal information when you use our website, enrol in a course, or contact us:

  • Name and contact details (e.g., phone, email, address)

  • Date of birth

  • Emergency contact details

  • Training history or qualifications

  • ID documentation (e.g., driver’s licence, USI)

  • Payment information (processed securely via third-party providers)

  • Survey or feedback responses

  • Website usage data (e.g., via cookies or analytics tools)

2. HOW WE COLLECT YOUR INFORMATION
We collect personal information via:

  • Online enrolment forms

  • Contact and enquiry forms

  • Phone, email, and in-person communication

  • Third-party training or student management systems

  • Website analytics tools

3. WHY WE COLLECT IT (PURPOSE OF USE)
We collect your information to:

  • Process enrolments and manage training records

  • Verify identity and eligibility for licensing

  • Issue Statements of Attainment

  • Comply with requirements from Halo Nation Training Pty Ltd (RTO 32485) and ASQA

  • Respond to enquiries and provide support

  • Improve training delivery and website usability

  • Maintain documentation for audit and compliance purposes

4. DISCLOSURE OF PERSONAL INFORMATION
We only disclose your personal information:

  • To Halo Nation Training Pty Ltd for certification and compliance

  • To government bodies such as ASQA or WorkSafe, as required

  • To trusted third-party service providers under confidentiality agreements

  • When required by law (e.g., court order or regulatory directive)

We never sell or rent your data to third parties.

5. STORAGE AND SECURITY
Your personal data is stored securely using:

  • Password-protected systems

  • Encryption and secure data backups

  • Restricted access protocols

  • Staff trained in privacy compliance

Sensitive data is only retained when necessary and handled with care.

6. YOUR RIGHTS AND ACCESS
You have the right to:

  • Access your personal information

  • Request updates or corrections

  • Opt out of non-essential communications

  • Make a complaint about a privacy breach

To exercise any of these rights, please contact us at:
📧 info@centralcoasttraining.com
📞 +61 438 840 784

7. THIRD-PARTY TRAINING COMPLIANCE
As a partner of Halo Nation Training Pty Ltd (RTO 32485), we uphold strict standards in privacy, data handling, and student recordkeeping as required by ASQA and national training regulations.

All student data shared with HaloNT is managed under secure protocols and used solely for training and certification purposes.

8. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect legal or operational changes. The most current version will always be accessible on our website.